Customers often drive digital transformation, and it is important for businesses to be able to meet these expectations.
Customer expectations drive digital transformation. Businesses should comply with this in order to prosper. This is not a trend that businesses should ignore.
This is evident in the way businesses have changed their course during the last two years of the pandemic.
Processes and business models were adapted to meet unexpected changes and changing demands. These changes have led to the rise of different industries and their success.
Digital-transformation trends are evident based on the results of the WalkeMe research using BuzzSumo, an online analytics tool.
They discovered that artificial Intelligence, Machine Learning and Virtual Reality were the most popular technologies in 2017. These are the digital transformations you can expect to emerge or continue to flourish in the coming months.
1. Blockchain
Blockchain is a technology that has been in use for many years. It can be used in many industries other than finance.
It is only natural that more businesses will join. As more businesses attempt to keep up, there will be more demand for blockchain education.
2. Data security and protection
According to Statista as of January 2021 there were 4.66 Billion internet users around the world.
According to DataReportal, this number has increased to 4.95 billion internet users as of January 2022. This is more than a 6% rise in just one year. What will this mean for online businesses?
There is a greater demand for data security and protection online. This should be a priority for online business owners, but customers are becoming more concerned about data security.
Facebook is occasionally confronted with security-breach issues. An online user’s demand for better security and data protection is increased when Facebook makes a security error.
Customer information is only half the problem. While business owners must protect customer data, they also need to protect theirs.
Secure your business. Trustworthy cloud-based software, password protection and payment channels are all important.
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3. Hybrid workplace
Virtual workplaces are possible, as was the pandemic. It also showed that not everyone is able to work from home. A hybrid workplace is the solution.
Even though the pandemic appears to be waning, hybrid workplaces will continue to grow in popularity this year. Hybrid workplaces are not only beneficial for health, but also to reduce costs and improve efficiency.
This could mean that workers will receive more attention to their mental health in the face of changing work and home environments.
4. Artificial Intelligence (AI)
More business solutions will be powered AI. WalkMe and Buzzsumo conducted extensive research to discover that AI was the most talked-about technology in 2021.
A better AI system means more targeted ads, better customer service and a more efficient workforce. This results in more revenue potential.
This year is a great year to invest in AI and AI-powered business solutions. AI can also lead to greater automation.
5. Automation
AI and Automation almost always go hand in hand. AI will power more business solutions, including data protection, security, and search algorithms.
As more work is automated, businesses will become more efficient. This will result in a more productive workforce. Companies can also afford hybrid workplaces.
Additionally, as the workforce gets smaller, some will eventually go self-employment.
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6. 5G
Although there are many conspiracies and opinions about 5G, we will continue to see more and more information.
While conspiracy theories won’t disappear forever, people will be able to understand more about it. This means that the more people know about it, the more they will embrace it.
To meet the increased demand for faster connectivity, more networks and devices have already switched to 5G. But 5G is much more than just faster connectivity.
5G is going to change industries and not just mobile phones. 5G is the future of mobile and machine-development.
7. Digital banking
Digital banking solutions and blockchain will force traditional banks to innovate or they will be left behind.
- 2022 is the year to do more.
- Payment channels online
- Online loan application and approvals
- Transactions that are cashless
- Online identification
- Online banking apps that are faster and more user-friendly
These trends have been evident for the past two years due to the pandemic. However, banks will be investing more in online Banking solutions this year.
Digital transformations are interconnected and affect each other. These digital transformations can either propel a company forward or bring them down.
These aren’t trends that will disappear in a few seasons. To be successful in the golden age innovation, you must be open to new ideas.
