We all read about communication skills, but can we know the actual meaning of communication skills. So, firstly we understand what is communication skill?
Communication skills are a set of activities that ultimately make a quality public performance. In other words, we can say that Communication skill is a connecting link between two activities or two organizations or two people.
Good communication helps us better understand people and situations. It helps us overcome variety, build trust and respect, and create conditions for sharing creative ideas and solving problems.
Communication skills allow you to understand and be understood by others. Communication skill is the act of transferring information from one place to another.
It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites or emails), visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice). In practice, it is often a combination of several of these.
Why we need Good Communication Skills
In this modern time, we live in, we are receiving, sending and processing a large number of messages every day. But good communication is far more than sharing information, it is also an understanding of the feelings behind this information.
Developing communication skills can help all features of our life, from our professional and personal life to social gatherings and everything in between. Developing communication skills can help us avoid conflicts, compromise and help in better decision making.
Here is an overview of need a Good Communication Skills
A good leader is able to meaningfully communicate with others.
Steve Jobs inspired his employees to strive for perfect hardware products. Jack Welch mentored the senior leadership team of GE to new heights. Jeff Bezos is known for articulating the Amazon ethos clearly to employees and the world. All of these leaders possess outstanding leadership skills.
You find many communication skills, but below we focus only top 5 Communication skills. We all should have these Communication skills.
1. Be an Active Listener
Richard Branson tells” Listen more than Talk”. Listening is one of the most important features of communication. Good listening is not just an understanding of spoken or written information, but also an understanding of how the speaker feels during communication. So, we all need to be active listeners in our personal and professional life.
Pay attention to what the other person is saying ask questions clarify your all doubts and recast what they have said so that you know that you have understood correctly.
If you listen very actively then a speaker can feel that someone is listening and understanding that can help build a stronger, deeper relationship between the speaker and you.
Careful listening can also create a great environment in which everyone expresses ideas, opinions, and feelings, or plan and solve problems in a creative way.
2. Be Confident When Talking
Confidence is the basic stairs of communication, and we must not avoid its importance. Even though, friendly talking with colleagues can build a strong trust.
confidence is defined as a feeling of trust in one’s abilities, qualities, and judgment. Having healthy confidence can help you become successful in your personal and professional life.
When you are confident, you’ll be more willing to try new things. Healthy chatting/talking with an unknown person can lead to a business opportunity.
3. Asking good questions
“Questioning is the ability to organize our thinking around what we don’t know”.
Good questions can help conversations flow and improve the outcome. When you are conversation with someone, asking questions shows you are interested in them.
During a conversation, always aim to ask open (questions start with How and What)-ended (questions start with Did, Do, would, Could, Must, Is etc).
If you need further information still, you can use probing questions that request even more information from the recipient such as ‘Please Tell me the process of…”
4. Handle the Stress level
“Manage stress before is manage you”
when the stress becomes constant and begins to take effect, it can affect communication way, clarity of opinion, and appropriate behaviour and action.
When you are under stress you may misunderstand other people, send confusing nonverbal signals, and use funny patterns of behaviour.
Handling stress is all about taking charge of your thoughts, your emotions, your schedule, your environment, and the way you deal with problems etc. So, we all improve our stress management skills at the workplace and in our personal life also.
Trending blog:- How to Improve your Mental Health?
5. Emotion control
“When you control your emotions, you control everything”.
In communication skills, feelings play an important role. Making decisions more affects the way you feel than the way you think.
If you are not aware of your feelings you are guided, you will not be able to express your needs and experiences. This can result in frustration, misunderstanding and conflict.
Control of emotions provides you to understand others, yourself and the messages that you want to send.
Up to You
Communicating clearly is one of the most effective and important skills, you can promote as a business leader.
Remember to communicate using non-verbal and verbal sign. Listen carefully to what others have to say, and over-communicate in narrative ways to ensure the content of the conversation sticks with the audience.
